Thank you for your interest in our jewellery. We have compiled a list of FAQs to help you learn more about our products and our services.
IS GOLD PLATING REAL GOLD?
Yes. All our pieces are crafted using premium 18k gold.
HOW LONG SHOULD MY PIECES LAST?
This is a difficult question as it would vary from person to person depending on how active you are, how much time you spend in the elements and how much care you take of your pieces.
With proper care and conscious wear, your jewellery can last up to 10 years. If you choose to wear the same piece of jewellery day and night in all weather conditions, a good rule of thumb is up to 2 years. However, if you wear your jewellery only a few times a week and take care to avoid exposing it to harsh elements, it can last anywhere from 5-10 years.
HOW CAN I MAKE MY JEWELLERY LAST?
Wear your jewellery intentionally. Take it off when sleeping and when swimming in chlorinated or salty water. Clean your frequently worn pieces once a month with a soft cloth to remove excess sweat, dirts and oils.
CAN I WEAR MY JEWELLERY IN THE SHOWER?
Yes, you can.
ARE ALL THE PIECES WATERPROOF?
Yes, all our pieces are waterproof, heatproof, sweat-resistant and hypoallergenic (will not turn your skin green). They make great styling options for those trips to the beach, pool or everyday activities.
CAN I PICK WHICH ITEMS I GET FOR FREE?
With our "Shop 4, Get 2 Jewellery Pieces for Free" offer, you will be required to add 4 jewellery pieces of your choosing to your cart. The cart will automatically deduct 2 pieces from the full price. This way you can pick each piece.
WHAT HAPPENS IF I ONLY CHECKOUT 2 JEWELLERY PIECES, WILL I STILL GET 2 MORE FOR FREE?
If you have only added 2 pieces to cart, checked out and finalised your purchase, we will assume you only wanted 2 pieces. We will not choose 2 pieces for you in the back end and send them along with the 2 you chose. We do this for two reasons:
1. We do not want to assume we know your style and what you like.
2. We do not want these tiny treasures to be thrown in the bin if you didn't like our choices.
Please ensure, if you want to buy 2, get 4, then add the pieces you want to cart and receive the automatic discount.
CAN I SHOP 4 AND GET 8, AND SO ON?
Absolutely, the cart will automatically deduct discounts in multiples of 4.
CAN I CHOOSE WHICH PIECES ARE FREE AND WHICH ONES I PAY FOR?
No, the shopping cart will automatically make the lowest value items free.
CAN I REFUND OR EXCHANGE THE FREE ITEMS?
There are no refunds on free items. However, you are welcome to exchange a free item. For full details, see the Refund and Exchange Policy.
WHAT'S THE MEANING BEHIND THE NAME OF THE BRAND "THE FEW STUDIOS"?
The name The Few Studios came about when our founder, Jasmine Duratovic, was thinking of a name for the business. Her husband suggested “The Few” because the business would only start with a few products, a few styles, and have only a few customers - a reflection of humble beginnings. Jasmine added “Studios” because it was her dream to house many other products under the same banner, as you would in a studio.
If we didn't answer your question, feel free to reach us in the live chat bot or at info@thefewstudios.com.